Frequently Asked Questions

Your child's safety and development are our top priorities. Our staff's training includes:

• CPR and First Aid: Our entire staff is certified in CPR and First Aid for infants, children, and adults.
• Early Childhood Education: All staff members are well-trained and possess extensive knowledge in Early Childhood Education.
• Ongoing Professional Development: Every teacher completes a minimum of 30 hours of ongoing child development training each year to stay current on the best practices.
• Food Handler Certification: Since we value health and safety in all areas, our staff also holds Food Handler Certifications.

We strictly follow all state guidelines for safe sleep. We are a "Back-to-Sleep" center, which means all infants are placed on their backs to sleep. Cribs are kept clear of all blankets, pillows, bumpers, and soft toys.

We follow specific procedures from the Texas Minimum Standards to ensure the safety of all children with dietary needs.

• Food Allergy Emergency Plan: At enrollment, we require parents to provide a food allergy emergency plan for any child with a known food allergy diagnosed by a health-care professional. This plan must be signed by both the parent and the health-care professional.
• Detailed Information: This plan includes a list of the child's specific allergies, a list of possible symptoms, and the exact steps for caregivers to take if the child has an allergic reaction.
• Communication: A list of each child's food allergies is posted in our food preparation areas and in each classroom the child uses. All caregivers and employees who prepare and serve food are made aware of these allergies.
• Policy: We strictly follow the plan and do not serve a child any food identified on their food allergy emergency plan. For other therapeutic or special diets, we require written approval from a health-care professional or dietician, which is kept on file.

If a child becomes ill, they will be kept in isolation apart from other children until a parent can pick them up. A child must be excluded from the center if they have:

• An illness that prevents them from comfortably participating in activities.
• An illness that requires more care than we can provide without compromising the health and safety of other children.
• A fever accompanied by behavior changes or other symptoms (e.g., oral temp above 101°F, axillary temp above 100°F).
• Symptoms of severe illness, such as lethargy, uncontrolled diarrhea, or two or more vomiting episodes in 24 hours. Children must be free of fever, diarrhea, and vomiting for 24 hours before they can return to the Center.

The office will document any injury.

• For minor injuries: Parents will be informed about the incident and the first aid provided when they arrive for pick-up.
• For severe injuries: We will contact parents immediately. If emergency treatment is needed, we will contact emergency medical services (911), give first aid or CPR as needed, and then contact the parent.

Yes. We can administer both prescription and non-prescription medication, provided we have a signed medication chart from the parent.

• Prescription Medication: Must be in the original container labeled with the child's name, date, directions, and physician's name.
• Non-Prescription Medication: Must be in the original container labeled with the child's name and the date it was brought to the center. All medication will be stored properly, inaccessible to children. We will record the time, date, and dosage each time it is given.